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How to Remove NCO Financial Systems From Your Credit Report

It’s not a stretch of the imagination that bills can be misplaced and forgotten, or that hard times hit and the money just isn’t there, especially when dealing with credit card debt.

A lot of people get unwanted, harassing calls from a collection agency called NCO Financial Systems, Inc. If you’re in this boat, you should know that there are effective ways to handle this particular problem!

Before I share these techniques, I’d like to share a bit of information about NCO.

Hopefully, after you read this article, you’ll be armed with knowledge that helps you to move forward by improving your credit score and get this collection agency off of your back…hopefully, forever!

As a general disclaimer, the information in this article should not substitute as legal advice. Please seek legal counsel from a legitimate law firm if your situation warrants it, especially when dealing with cease and desist papers.

NCO Financial Systems

NCO Financial is part of NCO Group, Incorporated. This United States-based company, NCO Group, has its headquarters in Horsham, Pennsylvania.

Here are a few more contact information details:

  • Address: 507 Prudential Road, Horsham, PA 19044 also written as 507 Prudential Rd, Horsham, PA 19044
  • Phone Number: (208) 375-9640
  • Other Names: NCO Group, NCO Group, Inc., NCO Financial Services
  • BBB Rating: According to, NCO Group is not accredited with the BBB nor are there any current complaints lodged against the company.

It’s a company that handles collection agency duties, as well as outsourcing for business process tasks. NCO Group is a legitimate debt collector and not a scam.

When companies like healthcare businesses or individuals hire NCO Financial, a subsidiary of Expert Global Solutions (EGS), they get help with customer relationship management, back office solutions and accounts receivable management.

This company was launched way back in 1926, so it’s been around for ages. It ran into trouble with the United States Federal Trade Commission (FTC) during 2004, when it was fined for contravention of the Fair Credit Reporting Act (FCRA), due to violating consumer protection laws by reporting consumer debt information improperly.

Is NCO Financial Bothering You?

If you’re getting phone calls from this collection agency and you feel harassed, you should know that you do have rights.

If a collection agency, including NCO Financial, oversteps the bounds by violating your rights, as stipulated under the Fair Debt Collection Practices Act (FDCPA), it will be possible for you to take a stand.

Unfortunately, some debt collection agencies do go too far. They may utilize tactics that are dubious in order to collect outstanding debts from American consumers.

Most of these collection agencies know that typical consumers do not understand their rights under state and federal law.

How I Removed NCO Financial Systems From My Credit Report

If you’re the type of person (like me) who would rather not even have to deal with NCO, you should consider hiring a professional credit repair company to remove the negative entry.

For this, I suggest you check out Lexington Law. They’ll take care of you. Check out their website.

I know it sounds easier to go binge your favorite tv show rather than deal with a debt collector.

Putting off confronting them will only increase your stress while decreasing your credit score.

Take the information in this article and take back control of your financial future.

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Techniques to Remove NCO Collections From Your Credit Report

Use the following techniques to try and remove the NCO Financial negative entry from your credit report:

  • Continue All Communication in Writing
  • Draft a Debt Validation Letter
  • Draft an Advanced Dispute Letter

Create a Paper Trail

To start standing up for yourself, I recommend creating a paper trail with NCO Financial via United States Certified Mail.

This means ensuring that every interaction with this tenacious and aggressive collection agency happens the old-fashioned way…via snail mail.

A lot of people regret trying to do negotiations with NCO reps over the telephone, and they regret it. Unfortunately, they then have no record of what was said (and agreed to!) during the calls.

When there is no record, it’s all too easy for collection agency employees to go back on their word. To stop this from happening, establishing a paper trail is essential.

If you want this company to stop making phone calls to your number, you must tell its representatives that you are aware of your rights.

Let the company know that you’ve read the Fair Debt Collection Practices Act. Request that all communications from the collection agency be done via mail.

After you handle this all-important first step, you’ll be ready to move on and get your collections eliminated from your credit report.

Draft a Debt Validation Letter

To start, prepare a letter which is known as a Debt Validation Letter. It’s a letter which requests that the collection agency proves to you that the debt in question is really your debt.

Sometimes, debt is bought from original creditors. When it is, a collection agency won’t be able to show you documents that prove that the debt belongs to you. It’s also possible that data about your debt isn’t correct.

If you don’t receive documents within the statute of limitations (thirty days), which proves that the debt information is accurate (i.e. the debt is rightfully yours), the collection agency is required by law to take that entry off of your credit report.

Was Your Debt Validated?

If NCO Financial did prove that the debt is yours, you still have recourse! The next step is creating an Advanced Dispute Letter.

This type of letter should be sent to the three big credit bureaus, which are Experian, TransUnion and Equifax.

In your Advanced Dispute Letter, you should dispute incorrect data that relates to your credit entry and the problems that you’re having with NCO Financial.

To create the letter, you’ll need to access an up-to-date copy of your credit report and then find the entry in question. Look for problems with the entry.

For example, there may be a typo or inaccurate data.

You’ll need to find something improper in the entry in order to utilize this advanced method.

Detail any problems with the credit entry, explain them in the letter, and ask for the entry to be deleted or rectified, so that becomes correct. The credit bureaus will have thirty days to get back to you.

If you can’t find any inaccurate information, one option is to offer to pay the collector, in full or part of the amount they are asking for, as long as there is an agreement to remove it from the credit report after you pay it off.

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